More profit from the clinicians you already have
AI can't see patients — your providers do, and clinical time is the scarcest, most expensive resource you have. Level is the operating layer that makes every provider hour produce more margin: it connects your EHR, billing, and books, recovers revenue trapped in denials and A/R, and surfaces the weekly actions that keep overhead from eating your scaling.
The Healthcare Problem
Most practice owners know they're busy. Few know their gross profit per provider hour.
Claim denial rates average 12-15% industry-wide, and each denied claim costs $25-118 to rework — revenue you earned that never turns into cash. Practices that don't track denial patterns by payer and code leave hundreds of thousands on the table. We've seen practices cut denials from 14% to under 5% just by isolating the three CPT codes driving 60% of rejections. Level's agents watch this continuously.
Days in A/R above 50 is a red flag — but the national average sits right there. Every extra day your revenue sits in receivables costs working capital. At $2M in annual collections, cutting DSO from 50 to 30 days frees $109K in cash. Top practices collect in under 30 days with clean-claims rates above 98%.
Overhead is the silent killer of provider profitability. Primary care runs 55-65% overhead, and the drift is gradual — a new EMR license here, an extra admin hire there. One dental practice we reviewed sat at 62% and didn't realize it was 7 points above the profitable median until we benchmarked it. Spread across provider hours, that gap is the difference between scaling and treading water.
Analyzed with the CLEAR Framework
Cash · Labor · Earnings · Accounts · Risk — the five pillars we evaluate for every practice.
Healthcare Industry Benchmarks
How do the best healthcare practices perform? Data from our analysis of 2,200+ contractors.
Net Collection Rate
97-99%
Top performers. Below 95% signals revenue cycle problems.
Days in A/R
<30 days
Good benchmark. Over 50 days is a red flag per HFMA.
Overhead Ratio
55-65%
Primary care range. Specialty clinics: 40-50%. Dental: 55%.
Claim Denial Rate
5% target
Industry avg is 12-15%. Each rework costs $25-118.
Revenue per Provider
$500K-$1M+
Wide range by specialty. MGMA median for primary care.
No-Show Rate
<5% target
National avg ~5.5%. Every no-show = $200+ in lost revenue.
What Level Does for Healthcare Practices
Gross Profit Per Provider Hour
The core metric: how much margin each clinician hour actually produces, after payer mix, no-shows, and the overhead it carries. Level connects your EHR and books so you can see which providers, visit types, and schedules turn into profit — and which ones quietly burn it.
Revenue Cycle Agents
AI agents watch your billing pipeline from encounter to payment posted, flagging denials by payer and CPT code, aging buckets, write-off patterns, and collection rate by provider — so earned revenue actually becomes cash.
Overhead & Margin Leakage
We map every expense category against practice benchmarks — staffing ratios, supply costs, technology spend — show where you compare to top performers, and give you a specific plan to close the gap before it eats provider margin.
Payer Mix & Contract Analysis
Not all insurance contracts are equal. We analyze reimbursement rates by payer, identify underpaying contracts, and model the impact of dropping low-margin payers vs. renegotiating terms.
Cash Flow Forecasting
Healthcare revenue is lumpy — insurance payments lag 30-90 days, patient collections average 34-48%, and seasonal patterns shift with flu season, open enrollment, and year-end deductible resets. We build rolling forecasts so you never scramble for payroll.
Growth & Multi-Location Planning
Opening a second location or adding providers? We model the unit economics — buildout costs, ramp time to breakeven, incremental overhead, and the cash runway you need. We've analyzed practices from single-provider to 20+ location groups.
Bookkeeper, your CPA — vs. Level
| Capability | Bookkeeper | CPA | Level |
|---|---|---|---|
| Record transactions | ✓ | — | ✓ |
| File taxes | — | ✓ | — |
| Revenue cycle analysis | — | — | ✓ |
| Cash flow forecasting | — | — | ✓ |
| Benchmark against industry | — | — | ✓ |
| Monthly strategy calls | — | — | ✓ |
| Provider productivity tracking | — | — | ✓ |
| Payer mix optimization | — | — | ✓ |
| Growth & expansion modeling | — | — | ✓ |
| Understands healthcare operations | Rarely | Rarely | ✓ |
Your bookkeeper records the past. Your CPA files taxes. Level is the operating layer in between — it connects the work to the money and shows you how to make more from the people you already have.
We connect to the tools you already use
15-minute setup. Read-only access. Your data stays secure.
Healthcare Insights
Data-driven articles for practices who want to see the numbers.
Medical Practice Profit Margins by Specialty
Net margin data by specialty: primary care 15%, dental 30-40%, specialty clinics 25-40%.
Read more
5 Numbers Every Practice Owner Should Check Weekly
Collection rate, A/R aging, overhead ratio, no-show rate, revenue per provider.
Read more
Why Your Practice Needs a Fractional CFO
8% median net margin. $80K in overhead drift on $2M revenue. The math on why a CFO pays for itself.
Read more
Dental Practice Overhead: Where the Money Goes
55% average overhead, $300K+ equipment trap, and what separates 40% overhead practices from 60%.
Read more
From clients
What healthcare operators say after working with us.
“We're 4 dental practices and corporate-style monthly P&L wasn't working — couldn't see which location was the problem. Sam set up location-level reporting with provider productivity overlay. One location was 11 points below net margin target — turned out the hygiene schedule was 38% open. Fixed it in two quarters.”
“Independent medical clinic, three providers, and our payer mix was drifting toward Medicaid without us noticing. Sam pulled net collections by payer and showed Medicaid was at 41% of revenue and growing — at our reimbursement, that's break-even at best. Adjusted referral patterns and provider scheduling. Net collections up 14%.”
“Veterinary practice, two locations, and our DVM productivity wasn't being measured against benchmarks. Sam built a dashboard tracking revenue per DVM hour, average transaction, and rebooking rate. One associate was 30% below benchmark — wasn't a bad doctor, just wasn't being scheduled efficiently. Productivity up 22% inside 90 days.”
Simple pricing
Three tiers, one ladder.
From $99/mo
Simple Audit
Clean data plus a monthly read on margin per hour and trapped cash. Same flat rate for catch-up.
From $1,500/mo
Scale
The full operating layer — AI agents, weekly actions, and benchmarks to grow margin per hour.
Custom
Platform / Multi-Office
Multi-branch benchmarking and scorecards for PE-backed and multi-location groups.
Book a call
Book a free 15-min Healthcare audit.
We'll review your healthcare numbers, benchmark them, and tell you what to fix first. No commitment.
Or have us reach out instead.
Drop your info and Level will review your healthcare numbers within a few hours. Free audit included.
No commitment. Real numbers, not generic advice.